The comms team at work

The application deadline for this position is August 9, 2024

About Us

The Transportation Authority has paid internship positions for applicants who are self-motivated, detail-oriented, and excited about making a meaningful contribution to San Francisco's transportation system.

Due to the size of our agency and our dedication to learning from each other, interns will have the opportunity to interact with professionals at all levels within the Transportation Authority, from your peers to the senior managers. Our staff will work with each intern to develop a program that is tailored to individual strengths and interests, as well as the current needs of our teams. Internships can be combined with general research opportunities or research towards a thesis or class project.

About The Role

The Communications Team plans and implements agency-wide and project-specific communications and community engagement. We strive to approach our work from a foundation of equity as we partner with the public including Equity Priority Communities, neighborhood groups, merchants and civic organizations to shape San Francisco’s transportation future.

Employee Type: Intern/Temporary Employee

Work Requirements: This position has the flexibility of remote and in-office work working from the agency’s San Francisco, CA office. This includes in-person participation in community events or press conferences. Candidates should be available to work at least 20 hours per week during regular business hours, for at least a 12-week period. Please note availability in your cover letter.

Compensation Range: $24 – $30 per hour (depending on experience)

What You’ll Learn

The Communications Internship is a unique opportunity to gain a variety of skills and experience  in the fields of communications and public outreach. In this role, you will contribute to inclusive community engagement approaches while building project management, writing, traditional and social media engagement and community relations skills. You will learn about transportation planning, project funding and delivery, and work cross-functionally with staff at all levels within the agency.

What You’ll Get To Do 

  • Assist staff to draft and develop content for our blog and monthly newsletter “The Messenger”;
  • Coordinate engagement on the agency’s social media presence by monitoring, drafting, and developing content to drive growth and awareness, and ensure quality; 
  • Track and report social media metrics and performance;
  • Help develop and maintain our agency-wide database of contacts and community-based organizations; 
  • Provide assistance with crafting email campaigns; 
  • Support community and stakeholder engagement at meetings, community events, and more; and 
  • Collaborate with our design team on developing content.

Skills You’ll Bring

  • Strong interest in communications and community engagement;
  • Completed at least one semester in a bachelor’s degree program; 
  • Proficiency with Google suite tools (gmail, calendar, docs, sheets, slides);
  • Excellent written and verbal communication skills;
  • Attention to detail and a high motivation to learn; and
  • Proactive thinker with the ability to work in a fast-paced environment.

Nice to Haves

  • Overall familiarity with San Francisco; 
  • Interest in San Francisco’s transportation system; 
  • Experience with Salesforce, Drupal, Survey Monkey, and/or Mailchimp;
  • Ability to speak, read, and/or write in Chinese or Spanish is a plus;
  • Enjoys organization and creative brainstorming; and 
  • Experience with social media (X, Facebook, Instagram, Linkedin).

Physical Demands and Work Environment

The physical demands and work environment are characteristic of modern office work and include moderate noise (examples: business office with computers and printers, light traffic), and are representative of those an employee encounters while performing the essential functions of this job. Travel within the Bay Area may be required on occasion.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

How to Apply

Please submit a resume and cover letter indicating where you saw this job posted, the earliest date you can start, and  the number of hours a week you are available. Indicate the division you are applying for (Communications).

Submit your application via email or mail to:

San Francisco County Transportation Authority
Attn: Human Resources (Communications Internship)
1455 Market St., 22nd Floor
San Francisco, CA 94103

We do not sponsor visas for this position