San Francisco County Transportation Authority
Moving the City

Strategic Analysis Report | Now in review phase

The Shuttles Strategic Analysis Report (SAR) is investigating the attributes and nature of shuttle services within San Francisco. The purpose of this report is to address the following questions over the next few months:

• Who are the users, and who are the providers?
• What are the benefits and impacts of shuttles?
• Is there a need for regulation of shuttle operations as these services continue to grow?
  
  

Data collection for this report included interviews with and surveys of riders, employers and operators; field observations; interviews with other public agencies, and collection of third party data as necessary. The study team also conducted neighborhood outreach to areas that are being serviced by these shuttles to hear their input.

• See the formal scope of this study (PDF)
  
• Download the draft Shuttles SAR report (11/17/09) (PDF)
  
  

The draft report is currently undergoing public review and comment. Authority staff will present the draft report at the December 9 Citizens Advisory Committee (6 PM, 100 Van Ness Ave, 26th Floor). The final report will be presented to the Authority Board for approval in January 2010.  

SAR Comments 

If you have comments on the SAR draft please send us an email or write to us at: Shuttles SAR Study, 100 Van Ness Avenue, 26th Floor, San Francisco, CA 94102.

Study Information

For more information, questions or to request a presentation, please contact Margaret Cortes, Senior Transportation Planner.