EMST Questionnaire

Emerging Mobility Services and Technologies (EMSTs) are fundamentally changing the way residents and visitors get around San Francisco. These technologies include ride-hailing services like Lyft and Uber, ride-pooling services such as Chariot, and autonomous vehicle technologies. Some of these services operate at legal margins and their impacts on the transportation system have gone unmeasured.

These technological advances have resulted in potentially complementary and conflicting services with the City’s Transit First and other policies and likely require updates to existing transportation infrastructure, rules, regulations and policies.

The SFCTA and SFMTA are interested in understanding how these services and technologies are helping San Francisco meet its goals and ultimately will work to identify strategies to incorporate them into our transportation system.

We want your help to make sure we’re asking the right questions about these services and technologies.

Please fill out the questionnaire below to share your thoughts. Click on the "submit" button at the bottom of the page when you're finished.

What issues are most important to you regarding Emerging Mobility Services and Technologies?
Do you have any feedback regarding the rollout of Emerging Mobility Services and Technologies in San Francisco? What is working, and what steps can the City take to improve?
Please provide feedback on how you would like to see Emerging Mobility Services and Technologies improve our city in the future?